Website Grey Eagle Resort & Casino

Grey Eagle Resort & Casino Job Posting Alert: Assistant Front Office Manager – Job ID J0720-0662

Organization: Tsuu T’ina Hospitality
Job Title: Assistant Front Office Manager
Job Type: Permanent Full Time
Location: Calgary, Alberta, Canada


Assistant Front Office Manager

Company Bio
Come… Enjoy… Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview:
To ensure smooth operation of the Front Office operation by assisting the Front Office Manager, Front Office Supervisors and the front line staff, wherever needed. Must provide efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of all internal and external guests. Must be willing to work all shifts, and weekends, if needed; Must be able to deal calmly and professionally with the public and staff in any and all crisis situations

Education and Experience:
-Must have minimum 3 years experience in full service hotel
-Must have minimum 3 years managerial or supervisory experience
-Must have basic computer skills: Microsoft Word, Excel, Explorer and OPERA PMS system

Knowledge, Skills and Abilities:
-Working knowledge of reservations system to perform taking reservations, dupe checks, non-guaranteed cancellations, claimed reservations, setting the house statistics, etc
-Must have working knowledge of voucher procedures, gift certificates
-Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
-Willing to submit to a criminal record check with results acceptable to the organization, standards and position, Must have employment eligibility in Canada
-Must be fluent in English. Fluency in multiple languages is considered an asset.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.
* Priority will be given to Tsuut’ina Nation members.

• Coaching – 3 year(s)
• Communications – 3 year(s)
• Managing External Communications – 3 year(s)
• Managing Others – 3 year(s)
• Micros Opera – 3 year(s)
• Microsoft Excel – 3 year(s)
• Microsoft Outlook – 3 year(s)
• Microsoft PowerPoint – 3 year(s)
• Microsoft Word – 3 year(s)
• Performance Management – 3 year(s)
• Report Writing – 3 year(s)
• Scheduling Staff – 3 year(s)
• Standard First Aid – 3 year(s)
• Supervising – 3 year(s)
To apply click on the link below: