• Full Time
  • Anywhere
  • Applications have closed

Department: Child & Family Services

Job Title: IN-HOME SUPPORT WORKER (2-positions)

Department: Tsuut’ina Child & Family Services

Reports To:  Tsuut’ina Nation Child & Family Services Prevention Supervisor

The In Home Support Workers will assist families in effectively addressing the emotional, physical, cultural, intellectual and spiritual needs of their children and their own well-being. Families access services through referral from Tsuut’ina Child and Family Services, Wrap around program, self-referrals and other community agencies. The over-arching purpose of these positions is to work with families collaboratively to enhance the safety of children and reduce the risk of abuse or neglect, and prevent children from coming into care by building capacity.


Reporting to the Prevention Supervisor, the In home support workers will provide direct one-to-one support to parents and/or youth in their home or out in the community. Services include assessing the needs of child/youth/families, providing support and education in basic life/living skills, connecting with relevant resources and advocating on their behalf is they require support. Ensuring all aspects are supported – physical, intellectual, social and spiritual.


– Provide encouragement, support and education to families in order to facilitate positive parent-child relationships stimulate child development and promote healthy lifestyles.
– Work collaboratively with parents to develop and implement a family development plan that supports parents in achieving goals;
– Establish a trusting relationship with at risk families;
– Provide a liaison function and advocacy role for families, helping them to access services that support healthy family functioning;
– Assist parents in strengthening parent skills and knowledge; developing an understanding of age­ appropriate expectations; using effective coping strategies; appropriate discipline; using positive reinforcement in parenting and identifying and utilizing their strengths and their support network;
– Teach parents problem solving, anger management and coping skills using modeling as a primary teaching method;
– Gather and maintain information on progress, providing progress reports; and add case notes to case files in a timely manner;
– Assist parents in developing culturally appropriate strategies in addressing problems that impact their family; and provide workshops allowing parents to learn various skills parents need;
– Carry a client caseload, and participate in case management and regular team meetings;
– Assist parents in maintaining a safe and functional home environment; (housing)
– Conduct ongoing assessments of client strengths and weaknesses and progress towards case goals and maintains documentation on case progress;
– Provide critical incident reports to the program manager in a timely manner;
– Establish and maintain effective communication between youth, families, extended family, and support team;
– Respond immediately to families in crisis.
– Provides assistance and support to help them resolve personal Issues;
– Promote an atmosphere that encourages parents to maintain responsibility and accountability for meeting the needs of children
– Facilitate group training.
– Provide opportunities to build capacity at all times – community kitchens, sewing- budgeting­ homemaking skills- minor repairs, movie nights, culture, life skills, youth groups, language, traditional crafts, finance literacy, anything that assists with harm reduction, etc.
– Have community meetings to gather input and promote program.


– Physical Demands – assisting with home improvements

– Carrying small items, awkward items, i.e. beds, dressers

– Carrying and transporting young children and in some cases, where children are physically resistant to being carried – crisis intervention

Mental Demands

– Exposure to stress as a result of being aware that one might be called upon to respond to crisis at any time, often without foreknowledge of the danger of the situation they may be walking into. Handling threats and verbal harassment from clients, members of the public, and in some cases other professionals

– Exposure to clients in public places after hours, causing stress due to clients repeated demands


– Ability to problem solve and mediate risks.
– Ability to respond to crisis’s with the support of team
– Ability to communicate in an effective manner to address concerns to have family take ownership of their goals and objectives.
– Knowledge of Tsuut’ina Culture, traditions Knowledge of community supports and agencies – Ability to facilitate groups or activities for community Knowledge of computers – Microsoft, CICIO, Etc.
– Knowledge of stages of Child Development
– Knowledge of positive parenting and effective discipline strategies
– Universal precautions in order to protect the caregiver and client from the transmission of infections Family issues and stresses of parenting
– Child management strategies  (non-violent) Knowledge of Addictions and domestic violence issues Ability to network with other con1mtmity agencies Non-Violent Crisis Intervention training
– Basics knowledge of child and family services system and procedures Ability to establish effective relationships
– Basic counseling skills
– Must have good verbal and written skills Group work and facilitation skills is an asset — – — Ability to multitask
– Ability to work flexible hours


Minimum of grade 12 with good report writing skills Knowledge of the Child Youth and Family Enhancement Act

Additional Requirements:

-Criminal record
-Child Intervention Record
-Valid Alberta Drivers License, proof of insurance and registration.
-Oath of Confidentiality
-Any other documents required for personnel files
-Must have valid driver’s license with Business insurance coverage of a minimum of two (2)   million liability.
-Own a reliable vehicle that meets the requirements of approved anchor bolts for baby/child   car seats

Salary – as per provincial salary grid, based on education and experience

Competition Open: March 28, 2021

Competition Closes: April 9, 2021 at 4:00pm